Opening Hours: Tuesday to Friday, 9am to 4pm
Location: L&D Building, HMP Northumberland
Please use our new booking service below
We are once again accepting bike donations – Just get in touch with us
Services & Repairs
Our Bike workshop provides comprehensive bike servicing, from basic maintenance to complex repairs. We take pride in our work, with every bicycle receiving the care and attention to detail it deserves. Whether you need a quick tune-up or a complete overhaul, our team delivers professional results at fair prices.
Our Team
Our head mechanic holds Cytech Technical Two certification and has recently passed his Cytech E-Bike course.
Both our head mechanic and sales manager bring personal insight from their experiences within the criminal justice system, ensuring a unique perspective on transformation and second chances. The dedicated team of staff and volunteers work together to provide knowledgeable, friendly service to every customer.
Blue Light Card Scheme
As proud members of the Blue Light Card Scheme, we’re pleased to offer 15% off to anyone on the scheme.
Location & Contact
Located in the publicly accessible grounds on the perimeter of HMP Northumberland, our shop is easy to find:
- As you drive toward the prison, look for our courtyard on the left
- Look for the large Changing the Cycle banner
- Park in the visitor car park and walk around to the courtyard
Email bikes@oswinproject.org.uk you can also call the team on: 07383 307943
Services
Safety Check
(15 mins) £10
Includes:
- Brakes Checked & Adjusted
- Tyre Pressure & Condition
- Wheels Checked
- Headset and Stem Checked
- Visual inspection of forks and frame
Bronze Service
(30 mins) £35
Includes:
- Gear check and adjustment
- Cable wear check
- Lubrication advice
- (Excludes replacement parts and associated fitting costs)
Silver Service
(1 Hour) £75
Includes:
- Full safety and bolt check
- All components checked for wear
- Gears checked and adjusted
- Brakes checked and adjusted (excluding bleed)
- Tyres checked for wear and damage and inflated
- Chain checked
- Parts Lubricated
- Lubrication advice
- (Excludes replacement parts and associated fitting costs)
Gold Service
(2 Hours) £120
Includes:
- Full safety and bolt check
- All components checked for wear
- Gears checked and adjusted
- Brakes checked and adjusted (excluding bleed)
- Tyres checked for wear and damage and inflated
- Chain checked
- Parts Lubricated
- Lubrication advice
- Replace inner cables brake and gear
- Wheels trued
- Bike cleaned
- (Excludes replacement parts and associated fitting costs)
Additional Services are also available visit our booking site for more info
Our Lead Mechanic is Cytech Accreditated
All our Bike servicing is carried out by a trained Mechanics, And they are always happy to advise on any other work needed.
Our New Bikes
Extent 27.5″ Mountain Bike £239.99
